COGNITIVE AI PLATFORM
DaVinci BrainIQ
DaVinci BrainIQ is a cognitive AI platform that autonomously manages sales, customer service, troubleshooting, and the financial controlling of customers and Stock Keeping Units (SKUs).
THE PROBLEM
Operational Inefficiencies
High Email Volume & Slow Response Times
Sales and support teams receive hundreds of emails every day. Slow response times delay decisions and lead to missed opportunities.
Growing Request Volumes
Companies must handle increasing numbers of inquiries faster without compromising accuracy, consistency, or service quality.
Scaling Sales and Support Without Expanding Teams
Businesses need to scale operations and manage more activity while keeping the same headcount.
Operational Complexity and Financial Pressure
As customer bases grow and product catalogs become more complex, operational overhead increases and companies face growing pressure to improve efficiency, margins, and profitability.
Sales and Technical Misalignment
Inconsistent quoting and product recommendations across sales & tech, reducing Return on Sales and hurting profitability.
THE SOLUTION
Why DaVinci BrainIQ
Fast AI Email Automation
Connects to sales and technical-support inboxes and prepares reply drafts for approval.
Unified Product Knowledge
Retrieves accurate product info from ERP, CRM, and company documents.
Sales Optimization Engine
Analyzes revenue streams and sales results to prioritize high-value customers/products and improve Return on Sales.
Consistent Quoting & Alignment
Aligns sales & technical teams with consistent quoting and product proposals
24/7 Autonomous Support
Delivers scalable, around-the-clock support across time zones for teams, subsidiaries, distributors, and end-users
DAVINCI BRAINIQ CAPABILITIES
Manage thousands of small clients
DaVinci BrainIQ autonomously manages sales operations, handling requests from thousands of small clients.
It does the work for you, from generating sales proposals to answering technical questions and providing visibility on customer and product profitability.
Proposal Management
Customer Support
Automation
Troubleshooting
Sales
Optimization
Proposal Management
DaVinci BrainIQ autonomously generates commercial proposals from incoming requests, routing inquiries to sales, so you can serve thousands of often overlooked small clients.
Fewer inconsistencies, better profitability.
Customer Support Automation
Product Feature
Product Finding
Cross Reference
Troubleshooting
DaVinci BrainIQ understands technical issues.
Conducts technical troubleshooting and answers questions about how to configure or install a product.
Sales Optimization
DaVinci BrainIQ identifies high-value and low-value customers, enabling smarter prioritization and improving sales performance across both high-volume and low-volume products.
Use Case
CLIENT
Italian private company manufacturing electronic functional and intrinsic safety electronic components for the process industries Including Oil & Gas, petrochemical, chemical and pharmaceutical sectors.
THE CHALLENGE
The company needed to materially improve business performance (EBITDA margin) by simultaneously reorganizing sales and product strategy, automating workflows, integrating with the existing IT stack (ERP/CRM and digital ecosystem), and deploying a user-friendly digital framework that enables automated customer e-support, capable of understanding and processing operators’ natural-language requests end-to-end across the company’s systems.
Benefits
BUSINESS IMPACT
Immediate Consequences
DaVinci BrainIQ delivers immediate operational and financial improvements.
From working capital optimization to margin growth, results are tangible and data-driven.
INVENTORY AND STOCK REDUCTION
Activities above resulted in a leaner and more effective structure, therefore optimizing working capital.